We carry PC components, monitors, peripherals, networking gear, and complete systems. Available products and current pricing are shown in the online shop; stock can change as orders are confirmed.
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Search for a question or choose a topic below. For order-specific help, keep your order number and billing email ready.
Mon–Sat, 12:00 PM–8:00 PM
Camarin, Caloocan City
Frequently asked questions
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Add available items to your cart and continue through checkout. For custom builds, business orders, or a parts list that needs review, contact the store before placing the order.
The website reflects the store catalog and current stock signals, but availability is confirmed during checkout and order processing. If several customers order the same low-stock item, our team may contact you about an alternative or next step.
Eligible parts and peripherals can be shipped through third-party couriers. Coverage, fees, handling requirements, and delivery estimates depend on the item and destination. Contact us before ordering a complete PC for delivery outside Metro Manila.
The payment methods currently available for your order are shown during checkout. Manual payment details are displayed only after the order reaches the appropriate verification step.
Installment availability depends on the payment provider, purchase amount, and provider eligibility rules. Contact the store or review the options presented at checkout for the current choices.
Yes. Share your budget, main applications or games, monitor resolution, and any preferred parts. We can help plan a compatible build, or you can use the PC Builder as a starting point before asking the team to review it.
Yes. Send the exact model names or links for every part you already own or plan to buy. Compatibility checks are more reliable when the case, power supply, motherboard revision, memory kit, cooler, and graphics card are all identified.
Coverage varies by product, brand, and purchase terms. Keep your proof of purchase and check the Warranty Policy for the applicable process, exclusions, and documents required for a claim.
Stop using the item, keep its packaging and accessories, and contact the store with your order details. For courier damage, preserve the package and any unboxing evidence. The team will review the case under the published warranty and returns terms.
Open Track Order and enter your WooCommerce order number (digits) or store invoice ID (starts with INV-) plus the billing email on the purchase. You will see payment status, items, and pickup or courier tracking when the store has added it. If the status is unclear or you need to change something, contact support and include your order number.
Visit Sub-Zero Systems at 1118 Guyabano St. Area D, Camarin, Caloocan City. Store hours are Monday through Saturday, 12:00 PM to 8:00 PM. The store is closed on Sundays and holidays.
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